Scarlet customer service

Scarlet is a telecommunications company active in Belgium as an Internet Service Provider and provider of fixed and mobile telephony. It has minor operations in Luxembourg, Curaçao, Aruba and Sint Maarten.[citation needed] It was previously active in the Netherlands.

The Belgacom Group announced its acquisition of Scarlet NA/SA on 15 February 2008, after the approval of the competition authorities. Belgacom aims to complement its own offers with Scarlet’s basic, low-cost products in the areas of fixed and mobile telephony and the Internet for Belgian and international customers.

Netherlands
Scarlet was established in The Netherlands in 1992 as an independent ISP and telephony provider. It was acquired by Belgacom Group in 2008. It was rebranded Stipte (‘Punctual’ in Dutch) after a management buy-out in June 2014.

Belgium
The company has been active in Belgium since 1997 as an independent ISP and telephony provider. Scarlet acquired the Belgium branch of Tiscali at the end of 2004.

IPTV using Proximus TV hardware
Scarlet offers Television services also in HD using IPTV service of its parent company Proximus. To have this consumers are required to take a “Trio” pack aka Triplay service of Internet, TV & Fixed Telephone.

Television stations per region
Brussels
Flanders
Wallonia

Internet Service
Scarlet offers an Internet service using xDSL technology

Offering as of September 2016

scarlet internet ADSL – 12Mbit/s/0.625Mbit/s
scarlet internet VDSL2 – 50Mbit/s/4Mbit/s – 500GB/month data cap