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Booking customer service

Booking customer service

Booking.com is a travel fare aggregator website and travel metasearch engine for lodging reservations. It is owned and operated by and is the primary revenue source of United States-based Booking Holdings. Booking.com is headquartered in Amsterdam.

The website has more than 29,094,365 listings in 143,172 destinations in 195 countries and territories worldwide. Each day more than 1,550,000 room nights are reserved on the website. The site is available in 43 languages. Their slogan is “Homes, houses and everything in between”, although in commercials it is “Booking.com: Booking.yeah”.

Marketing
Partnerships and agreements
In August 2012, Ctrip, a Chinese online travel company, formed a partnership with the company to allow Ctrip to access Booking.com’s global portfolio. The partnership was deepened in June 2018.

In February 2013, Panorama Group, Indonesia’s largest tour and travel company, formed a strategic partnership with Booking.com to access Booking.com’s portfolio of hotels.

In 2014, Sprylogics International Corporation, which provides local mobile solutions for consumers as well as mobile applications, signed an agreement with Booking.com so that Sprylogics’ Poynt App and Poynt-Enabled SDK would be able to use the extensive hotel data of Booking.com.

In October 2014, Ural Airlines formed a partnership with Booking.com.

Advertising
Booking.com and its sister companies were the top spender in the travel & tourism category for Google Adwords in 2016, spending $3.5 billion.

In January 2013, Booking.com’s first brand campaign, ‘Booking.yeah’, was launched online, aired on television stations and in movie theaters and on TV networks, for the U.S. market with advertising agency Wieden + Kennedy Amsterdam. In September 2013, Australia became the second market to view the campaign.In January 2014, the company launched an advertising campaign in Canada,in February 2014 the company launched an advertising campaign in the U.K. and in July 2014, the company launched an advertising campaign in Germany.

Operation
Applications development
In November 2010, the company launched a hotel and lodging mobile app for the iPad.

In February 2011, the company launched its mobile app on Android.

In April 2012, the company launched the first global last-minute hotel app, ‘Booking.com Tonight’, designed for iPhone and iPod Touch.

In October 2012, the company launched its first app for Microsoft Windows, using Windows 8.

In October 2012, the company updated the version of the iPhone app with a new function, Passbook.

In December 2012, the company launched its Kindle Fire app, which is available for download in all Amazon’s Appstores including the U.S., U.K., Germany, Spain, France, Italy and Japan.

In July 2015, the company launched an improved Android mobile app.

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Calling 090020018 costs € 0.5 per minute plus your mobile access charge