Base customer service
Base was founded as Belgium’s third major mobile network operator in 1999 under the brand name of KPN Orange. It was a joint venture between the Dutch KPN Mobile and the then British Orange telcos. After the acquisition of Orange by France Télécom, its shares were sold to KPN Mobile. In 2002, the brand name was changed from Orange to Base.
The fixed line and broadband operations were started in 2007 after the acquisition of Tele2 Belgium. In October 2009 the fixed line and broadband ADSL operations were rebranded from Tele2 to Base.
In 2007, Base purchased the Belgian telecommunications retail store Allo Telecom, which merged with Base in 2014.
In April 2015, news got out that Base is being bought by Telenet for 1,325 billion euros, which will give Telenet access to a mobile network.
Base has an estimated 98% coverage of the country and 26% market share in mobile communications.
Have you chosen for BASE?
You’ve made the right choice!
- Flexible monthly plans that adapt to your needs
- A performance and stable network
- The My BASE app for simple mobile use monitoring
- No fixed contract
How to contact Base?
On Base site
Via your customer zone
Via the My BASE app
On social media
In a Base shop
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